Safer Gambling

Last updated

Free, confidential help

  • GamCare

    National Gambling Helpline, free and confidential, 24/7 by phone, live chat or WhatsApp

    Call 0808 8020 133

    Visit GamCare

  • GAMSTOP

    Free self-exclusion from all UK-licensed online gambling sites

    Visit GAMSTOP

Gambling is entertainment that costs money. It is not a way to make money, and it does not solve money problems. Only spend what you can afford to lose, and treat anything you spend as the price of the entertainment.

Help is free and confidential. The services listed above, including GamCare and its National Gambling Helpline, are there for anyone who is worried about their own gambling or someone else's, and you do not need to be in crisis to contact them. Asking a question is enough.

Warning signs

Gambling can become a problem gradually. Common signs include spending more money or time than you planned, borrowing to gamble, hiding how much you play from people close to you, and thinking about gambling most of the day. Other signs are trying to win back losses, feeling irritable when you cannot play, and neglecting work, family or sleep.

If you recognise any of these, stop and take a break before you deposit again. Talk to someone you trust or contact GamCare, which offers support by phone and online chat. You can also use the tools in the next section straight away. Taking action early is easier than waiting for the pattern to grow, and none of it requires you to explain yourself to the operator.

Tools you can use

Every UK-licensed operator must offer deposit limits, reality checks, time-outs and self-exclusion. Deposit limits cap how much you can add to your account over a day, a week or a month. Reality checks remind you how long you have been playing. A time-out locks you out of your account for a short period that you choose, and self-exclusion does it for a longer one.

GAMSTOP is a free service that covers all UK-licensed online gambling sites at once. Once you register, the sites that take part cannot let you open or use an account for the period you select.

Your bank can help as well. Many banking apps let you block payments to gambling companies or set a spending limit on your card, and these settings apply whichever site you try. You can also install blocking software on your phone, tablet or computer to stop gambling sites and apps from opening. No single tool removes every temptation, so combining a few works better than relying on one.

If someone close to you is affected

Choose a calm moment to raise it, speak about what you have noticed rather than blaming, and listen before you offer advice. Do not lend money to cover gambling losses. GamCare and the other services listed above also support family members and friends, and you can contact them even if the person gambling is not ready to talk.

Adults only

Gambling is only for adults aged 18 and over. Operators licensed by the UK Gambling Commission must check your age and identity before you can gamble. Jackpot Journal is not intended for anyone under 18.